Enterprise

TTom and Kathleen’s Greenhouse and Garden Centerr

An Enterprise Project

SAMPLE ONLY

Submitted by

Student Name

Prepared for

Dr. Aaron DeWispelare

PROC 5820, Operations Management

Fall 2, 2011

Webster University

Assignment #1 submitted: April 26, 2012

Assignment #2 submitted: May 3, 2012

Assignment #3 submitted: May 10, 2012

TTABLE OF CONTENTSS

1A-1. The Enterprise……………..……………..………………………………………………3

1A-2. Organization Chart.………..……………..………………………………………………3

1A-4. Mission, Goals, and Objectives.………………………..…………………………………4

1A-3. Key Factors Considered when Selecting the Enterprise……….…………………..…….5

1B-2. Process Flow Defined..….…...…………………………………….…………………….6

1B-4. Information Flow Defined……..……………..……………….………….………………8

1B-1. Process Flow Chart………………..………………………….………………………….9

1B-3. Information Flow Chart……………………..……..………………..………………….10

2A-1a. CAPACITY MEASURES: BOTTLENECKS AND SLACK…………..…..………..11

2A-1b. PRESENT CAPACITY / ANTICIPATED DEMAND…………...…..……….……..13

2A-1c. ACHIEVING ANNUAL CAPACITY BALANCE……….....….……..…..……..….14

2A-2a. ADJUSTING TO A 50% INCREASE IN DEMAND…….…….……….…………..15

2A-2b. ADJUSTING TO A 50% DECREASE IN DEMAND……….…...…………………15

2B-1. PRODUCTION PLANNING…………………………………….…..………………..16

2B-2. WORKER INFORMATION REQUIREMENTS……………….……...……………..17

2B-3. TECHNOLOGY AND TIME………………………….……….….…………………..18

3A-1. QUALITY ASSURANCE AND QUALITY CONTROL MEASURES…….......…….20

3A-2. MEASURES OF EFFECTIVENESS………………………...…………….…………..21

3A-3. THE COST OF QUALITY…………………….……………...…………...…………..22

3B. VERTICAL INTEGRATION: OPPORTUNITIES AND LIMITATIONS .…....……….23

TThe Enterpriser

Tom and Kathleen’s Greenhouse and Garden Center is a small business that provides ornamental plants, vegetables, and landscaping materials through a number of outlet stores. We sell directly to the customer and compete with the big box stores by utilizing knowledgeable and service oriented employees. We don’t strive to be the cheapest, but...