Re4Re

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Views: 367

Words: 545

Pages: 3

Category: Business and Industry

Date Submitted: 05/20/2012 09:48 AM

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Strengths:

• User experience. Delivering DVDs straight to the home is a major convenience that pretty much has led to the demise of the bricks-and-mortar business of Blockbuster(NYSE: BBI  ) . With just a little bit of timing, customers can have movies coming and going so as to almost always have a movie ready to watch. Add the recommendation engine for additional suggestions along with streaming and strong customer support, and you've got a pretty good experience generating loyal and enthusiastic customers.

• Streaming capability. A benefit of having any monthly plan costing at least $8.99, for those nights when the random urge takes you. Plus, Netflix streaming is available on many different consumer electronic devices and is becoming a standard feature for new TVs.

• Very competitive prices. For as little as $8.99 a month, people can watch as many movies as they want, either streaming or on DVDs. For just a bit more, a higher number of DVDs can be out at a time, giving users more flexibility. Less expensive than paying for cable movie channels, while giving more selection.

Weaknesses:

• Pricing power. The studios can still dictate some serious terms to Netflix, limiting when various movies become available (the infamous "28-day window" for instance) or for how long.

• More on pricing power. It has to accept the rates and delivery schedules set by the U.S. postal service, as well as the rates set by streaming providers. Even though Akamai Technologies (Nasdaq: AKAM  ) gave Netflix a good deal recently, that might not last very long or be renewed at such favorable rates.

• The terms of content distribution. These are not exclusive, allowing competitors access to the same movies and television shows, leaving the way open for competition.

Opportunities:

• Branding. Netflix can become the first thing people think of for watching movies at home, just like "google" is the first thing many think of for searching. There's been at least one instance of using the...

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