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Pure & Natural Dog Food Company’s Training Assessment

2011

Jose M. Peralta

4/12/2011

Table of Contents

Executive Summary 4

Introduction 5

Company Background 6

Project Needs Assessment 7

Objective of the project 7

Performance gap: 7

Designing a good training program 9

Organizational analysis 10

Work environment 10

Person Analysis 12

Conclusion from the outcomes of the above analysis: 13

Recommended Training Strategy & Design 14

Creating a Learning Environment: 14

Learning objectives: 14

Choosing the appropriate learning theory: 14

Social Learning Theory: 15

Administering the training program: 15

Trainees need meaningful and useful training content: 16

Trainees also need opportunities to practice their new skills and behaviors: 17

Trainees need feedback: 18

Training Methods 18

Steps of our Blended Training Method Strategy 20

Cost Benefit & Analysis (ROI) 22

Demonstrating Return on Investment (ROI) 22

Schedule of Training 23

Training Evaluation Plan 24

Personal analysis 24

Work environment 25

Conclusion of Training Design Process 28

References 30

Attachment 1: Company Structure 32

Attachment 2: Company Demographics 33

Attachment 3: Needs Assessment Survey 35

Attachment 4: Assessment Results 37

List of Figures

Figure 1: Employee Expectation 12

Figure 2: Training Budget 21

“If you could get all the people in an organization rowing in the same direction, you could dominate any industry, in any market, against any competition, at any time”

The Five Dysfunctions of a Team, Patrick Lencioni

Executive Summary

Since 1999 Pure & Natural Dog Food Company has been servicing dog owners and their canine family members by providing them with high quality, 100% natural dog food. Found in local grocery and pet stores, Pure & Natural is expanding their operations beyond New York City within the next six months. The expansion will not be in product but also in...