Writing Business Message

Writing Business Message

Adapting to your audience

Is very important adapting your communication to the needs and expectations of your audiences, you’ll provide a more compelling answer to the “what’s in this for me?” Question and improve the chances of your message being successful. To successfully adapt your message to your audience, try to be sensitive to your audience’s needs, build a strong relationship with your audience, and control your style to maintain a professional tone. Be sensitive to audience needs, by using a “you” attitude, politeness, positive emphasis, and bias-free language. Build a strong relationship with your audience by establishing your credibility and projecting your image. Control your style with a conversational tone, plain English, and appropriate voice.

Sensitivity

• Adopt a “you” attitude is the best implemented by expressing your message in terms of the audience’s interests and needs.

• Business Etiquette this is take a courteous attitude with the members of your audience, you show consideration for them and foster a ore successful environment communication.

• Emphasizing the Positive when the tone of your message is negative, you put unnecessary strain on business relationships, which can cause people to distance themselves from you and your ideas. If you’re facing a potentially negative situation, look for ways to soften the blow or emphasize positive aspects of a situation.

• Bias free language avoids words and phrases that unfairly and even unethically categorize or stigmatize people in ways related to gender, race, ethnicity, age, or disability. Contrary to what some may think, biased language is not simply about “labels”.

Relationship

• Credibility for establishing your credibility is based on how reliable you, you’ve already established some degree of credibility, based on past communication efforts. People are more likely to react positively to your message when they have confidence in you....