Network Communications Management

Deloris S. Davis

1048 N LaVergne Ave, Apt. 2 ¨ Chicago, IL 60651 ¨ (708) 856-1386 ¨ ddavis433@gmail.com

OBJECTIVE Seeking a fast-paced, forward thinking position.

SKILLS Type 95 wpm, Advanced Microsoft Office programs, 10-key, Lotus Organizer, AS 400, Microsoft Outlook Organizer, 13,000 (ksp), Proofreading, Handled cash, and Word Processing.

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PROFESSIONAL EXPERIENCE

EXPERIENCE International Processing Specialist

05/10 – present Allied Barton Security Services Division of HR Plus Chicago, IL

* Process background requests consistent with client guidelines

- Accurately input information obtained from a resume or application into the database system in a proficient and timely manner

- Contact client and/or applicant to obtain missing information in order to expedite the investigation(s) process

- Exercise good judgment and make decisions to promote smooth workflow within the team to ensure that client requests are met

- Work on various projects assigned by department manager

Operations Specialist

07/04 - 04/08 JP MORGAN CHASE Chicago, IL

¨ Responsible for the input of invoice data for our in-house customer, utilizing strong data entry skills (alpha & numeric) in order to meet stringent deadlines, type up to 175 applications an hour

¨ Overseen up to 40 employees in verification, monitored system, made sure employees met daily goals

¨ Assisted manager with high priority work, also made sure department ran smoothly

¨ Met team’s daily goals by correcting and double verifying applications

¨ Held training classes for new hires

Customer Service Specialist

07/03 - 04/08 FANNIE MAY/FANNIE FARMER CANDIES Chicago, IL

¨ Ensured customer service by placing orders, tracking orders, and responding to customer...