Final Review

* Know and briefly describe the five basic management functions.

The five functions of management are:

Planning- deciding what objectives to pursue and what to do to achieve those objectives

Organizing- grouping activities, assigning activities, and providing the authority necessary to carry out the activities

Staffing- Determining human resource needs and recruiting, selecting, training, and developing human resources

Leading- directing and channeling human behavior toward the accomplishment of objectives

Controlling- measuring performance against objectives, determining the causes of deviations, and taking corrective action where necessary

* Define "management" and explain the managerial significance of "effectiveness" and "efficiency".

It is fundamentally the confusion between effectiveness and efficiency that stands between doing the right things and doing things right. There is surely nothing quite so useless as doing with great efficiency what should not be done at all. Yet our tools---especially our accounting concepts and data---all focus on efficiency.

Management is the ability to organize and allocate the resources of land, labor and capital to achieve the company’s objectives and mission. It can also be defined as getting things done through people. Effective communication, speaking, listening, and writing, including awareness of body language, to include communication with different cultures of people. Efficiency, to be able to inspire to get others to do things in the least time consuming, more cost effective, free of error ways.

* List five methods that can used to train or develop employees.

On the job training

Job rotation

Vestibule training

Apprenticeship training

Classroom training

Computer assisted instruction

* Understand and briefly describe effective management communication skills.

Managers must give direction to the people who work for them.

Managers must be able to motivate people.

Managers must...