Mgt 330

Function Junction

Derek Phillips

MGT/330

18 July 2012

Geraldine Smrcina

Effective leadership is putting first things first. Effective management is discipline, carrying it out.

Stephen Covey

In business, there is no replacement for effective management. Companies may fly high for a while but they cannot do well for very long without good management. It is the same for individuals: BusinessWeek’s Managers of the Year succeed by focusing on fundamentals, knowing what is important, and managing well. The four functions of management are planning, organizing, leading, and controlling. The company I work for is Ashford University, I am a liaison between students and campus, if my manager did not use the functions of management there would be problems with production in the workplace.

A function of Management is basically the smooth operation of well planned material in the steps to achieving the goal of the desired plan. If operating a car wash you would need a group of employee’s who could complete each wash so the customer does not feel as though the money they spent was wasted. In any management scenario in which a group is working together, the main goal would be to work together and achieve a goal. According to Spindler (2008),“If a customer has reached the point of frustration to sit on hold while fuming over a technical issue. The last dilemma a customer wants to deal with is attempting to communicate a problem and trying to help the recipient on the other end to understand.” in this quote the author is writing about a company, which needs different...