Hr and Issues Within

A Critical Evaluation of the Research Paper

Exploring Why People Love Their Jobs:

A Multi - Industry Case Study

Authors:

Alan D. Smith, Robert Morris University &

Dean R. Manna, Robert Morris University

Submitted by:

Nilesh Chudasama

UWL ID: 28002316

Course: MBA (Term 1, Group 2)

Module Name: Frameworks for Research

Module Code: MBA6010-L

Submitted to:

Dr. Stephen Sommerville

Word Count: 2759 Words (Excluding Titles, List and References)

Submitted On: 14th April 2009

“Exploring Why People Love Their Jobs: A Multi-Industry Case Study”

Authors: Alan D. Smith & Dean R. Manna (Robert Morris University).

(Journal of Business & Economics Research - March 2005 Volume 3, Number 3)

1. Abstract

The research paper states the various reasons why people love their jobs. Smith and Manna have conducted a study to find the reasons for employee loyalty in today’s competitive market. They state that communication is fading away with more use of e-communication. They focus on three different companies from different sectors to achieve their research objective. I have prepared a critical review on the report presented by Smith and Manna. I have identified many drawbacks that the authors failed to consider in their research design, which may have lead to inappropriate conclusions. Resources and time would have been better spent if secondary data was used during the research. The literature review helps to support my argument. It also provides an insight to the main factors surrounding job satisfaction, which the authors fail to surface. I have identified that people may not be the number one reason for continued employee loyalty.

Contents

1. Abstract 1

2. Introduction 3

3. Main Argument 4

4. Discussion and Evaluation 9

5. Conclusion 10

6. References 12

2. Introduction

The authors of the research article “Exploring Why People Love Their Jobs: A Multi-Industry Case Study” are Smith and Manna from...