Is535

COURSE PROJECT, 1

iPAD PLAN FOR R&R SYSTEMS RUBINA R. HARTEL DeVRY University Keller Graduate School of Management

PROFESSOR D. CALDWELL IS535 – Managerial Application of Information Technology June 17, 2012

COURSE PROJECT, 2

TABLE OF CONTENTS I. INTRODUCTION 3

A. COMPANY BACKGROUND B. EXTERNAL CHALLENGES C. INTERNAL CHALLENGES

3 3 5

II.

PROPOSAL FOR CHANGE

5

A. CONSIDERATIONS TO EXAMINE B. DETAILS OF PLAN IMPLEMENTATION C. ACTUAL PLAN IMPLEMENTATION D. REVIEW & ANALYSIS OF PLAN IMPLEMENTATION

7 8 9 9

III.

RECOMMENDATIONS FOR THE FUTURE

11

IV.

CONCLUSION

13

V.

REFERENCES

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COURSE PROJECT, 3

I.

A.

INTRODUCTION

COMPANY BACKGROUND

Restoration & Reconstruction Systems (R&R Systems) is a small company specializing in residential restoration and renovation. R&R Systems specializes in all types of insurance restoration such as water and fire damage repairs, remodeling, energy efficiency solutions, painting and exterior remodeling services. Today, the company’s “bread and butter” remains insurance restoration and reconstruction. Changes in the economy, in the insurance industry, and in consumer preferences have altered the way R&R Systems does business. No longer is it enough to simply use technology in the company as the “grinder,” where IT is expected to play a tactical role, providing basic IT services at low cost (Cramm 2010). The key challenges for R&R Systems today and in the coming years are as follows: (1) the evolution of the restoration industry, (2) the changes occurring in the insurance industry, (3) and the changes in consumer behavior and preferences. Below describes each of these challenges in detail. R&R Systems can use technology to overcome these challenges and make the company more competitive and more profitable. B. EXTERNAL CHALLENGES

The restoration industry may be described as recession resistant. Insured catastrophe losses in the United States for 2011 totaled $35.9...