Process Improvement Plan

Process Improvement Plan

Process improvement plan is the act of improving an organization’s operation by refining its daily process as a whole as oppose to providing solutions to one particular section of the company. Individuals in the company are encouraged to scrutinize every existing condition or state of the company as a whole and create the process improvement plan by deciding what exactly needs to be done to establish better outcome.

One way to create a perfect process improvement plan is for each individual to visualize what it is they want to accomplish. They must visualize that the plan is already 100% complete; that they already have their moment of triumph. Like Stephen Covey says, “Begin with the end in mind”, where they would envision themselves have already done yet another great job.

Statistical Process Control

Another way to develop a successful process improvement plan is to effectively monitor a process through the use of control charts. This process is known as the Statistical process control (SPC). Control charts will enable the company to identify delays or bottlenecks within a process, i.e. shipping. It will also assist a department or an organization reduces wasted time in producing a product or service.

At our company, the shipping department is constantly experiencing delays between the following steps: invoicing and credit card processing, due to business calls, slow Internet connection and occasional interruptions from co-workers and/or employer, i.e. Paul needing assistance on QuickBooks or Rick passing on new shipping instruction from customers.