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Category: Science and Technology
Date Submitted: 10/01/2012 11:49 AM
Technology White Paper
New Generation Operations Software and Systems (NGOSS)
1.
Introduction
This Paper provides a brief description of the Tele Management Forum’s NGOSS (New
Generation Operations Software and Systems). TeleManagement Forum (TMF) is an
international membership organization of communications service providers and suppliers to
the communications industry. TMF is regarded as the most authoritative source for standards
and frameworks in OSS/BSS.
Operations Support Systems (OSS) is a suite of software designed specifically to manage a
large network infrastructure, connecting individual sub-systems. OSS supports processes such
as management, inventory, engineering, planning, billing and repair functions for telecom
service provider’s networks.
A complementary term Business Support Systems (BSS) typically refers to ‘business systems’
dealing with customers supporting processes such as taking orders, processing bills and
collecting payments.
OSS and BSS systems together are often abbreviated as OSS/BSS. Component-based
OSS/BSS solutions improve the management of service planning, deployment and operations
in a multi-service, multi-vendor, multi-technology environment.
Today’s service providers are required to manage a complex set of products, networks and
services in a dynamic, competitive market. There is a world wide focus on automating
Operations, Management and Business Processes by utilising technologies and solutions
within Global telecom industry. To achieve this, standard requirements needs to be identified
by following a market-centric approach and involving key industry players. Telecom service
providers have started focusing on the realization of converged Next Generation Networks
(NGN) for which an appropriate architecture for operation, administration and maintenance
need to be established.
Based on state-of-the-art information technology, NGOSS facilitates service providers to
maximise their return on...