Islamic Banks

The Romanian Economic Journal

107

Perceptions of Corporate Customers Towards Islamic Banking Products and Services in Pakistan

Sehrish Rustam1 Saiqa Bibi2 Khalid Zaman3 Adeela Rustam4 Zahid-ul-Haq5 The main objective of this study is to examine the perceptions of corporate customers towards Islamic banking products and services in Pakistan. The study discusses the three main parameters i) the usage of conventional and Islamic banking facilities, ii) respondents’ understanding of Islamic banking system, and iii) their personal opinion on various aspects of Islamic banking products. A total of 100 structured questionnaires are conducted. The response rate of the study is 60%.The data is collected from corporate customers of six full-fledged commercial banks of Pakistan. Results are interpreted on the basis of frequency distribution at this stage. The results indicate that Islamic Banking products and services had a good potential within Pakistani corporate sector. Key words: Islamic Banking, Corporate customers, Client, Perception, Frequency Distribution, Pakistan. JEL Classification: E44; F36; G21

1 2

Sehrish RUSTAM, MS-Banking and Finance. Saiqa BIBI, MS-Banking and Finance. 3 Khalid ZAMAN, Assistant Professor, Department of Management Sciences, COMSATS Institute of Information Technology, Abbottabad, Pakistan, E-mail: khalidzaman@ciit.net.pk 4 Adeela RUSTAM, MS-Banking and Finance. 5 Zahid-ul-HAQ, MS-Banking and Finance.

Year XIV, no. 41

September 2011

108 1. Introduction

The Romanian Economic Journal

Islamic Finance is one of the fastest growing financial systems in the international financial system. Banking is the most developed part of the Islamic financial system. The state constitutions of Pakistan require its banking systems to be fully compatible with Islamic law. During the last three decades a large scale growth is observed in Islamic Banking sector not only within the Muslim countries but also round the globe. Factors that are...