Essentials of System Analysis and Design 5th Ed

Review Questions

1. Discuss the reasons why organizations undertake information system projects.

* To spend resources, attain or pad budgets, keep people busy, or help train people and develop their skills.

2. List and describe the common skills and activities of a project manager. Which skill do you think is most important? Why?

* Leadership – Influencing the activities of others toward the attainment of a common goal through the use of intelligence, personality and abilities.

* Management – Getting projects completed through the effective utilization of resources.

* Customer relations – Working closely with customers to ensure project deliverables meet expectations.

* Technical problem solving – Designing and sequencing activities to attain project goals.

* Conflict management – Managing conflict within a project team to ensure that conflict is not too high or too low.

* Team management – Managing the project team for effective team performance

* Risk and change management – Identifying, assessing, and managing the risk and day-to-day changes that occur during a project.

System analyst that is responsible for initiating, planning, executing, and closing down a project.

I think the conflict management because that is a key skill to maintain the project at its best.

3. Describe the activities performed by the project manager during project initiation.

* Establishing the project initiation team – It involves organizing an initial core of project team members to assist in accomplishing the project initiation activities.

* Establishing a relationship with the customer – A thorough understanding of your customer builds stronger partnerships and higher levels of trust.

* Establishing the project initiation plan – Defines the activities required to organize the initiation team while it is working to define the scope of the project.

* Establishing management procedures – Successful projects require the...