Management

MGMT 110

Chapter 1

Who are managers?

Someone who works through/with people by coordinating their work actives, in order to accomplish the organization’s goals.

• First-line Managers: manage the whttp://www.papercamp.com/essay/15543/Minit-Lube-Case-Studyork people who are direct involve with production/creation of the organizations product.(like supervisors)

• Middle Managers: All managers between the productions leveltop level of the organization, who manages first-line managers. (like regional managers)

• Top managers: Responsible for making organization-wide decision and establishing plans and goals of the entire company.

What is Management?

The process of coordinating work activities so that they are completed efficiently with/through other people.

Efficiently: refers to resource usage-low waste and effectively=to attain the goal.

What do managers do?

• Planning: Defines goals, establish strategies, and develops plans to integrate + coordinate activities.

• Organizing: Determining what tasks are to be done, by whom & how. Who reports to who+ where decisions are made.

• Leading: motivating & influencing individuals/groups.

• Controlling: monitoring actual performance.

Manager’s roles?

Interpersonal: are the ones that involve people

Informational: collecting,receiving & diseming information= the monitor & spokesperson.

Decisional: making decisions or choices.

All three require reflection + action.

Chapter 9- Organizational Structure

Organizing= arranging structure of work to accomplish company goals.

Organizations Structure= the formal agreement of jobs within the company.

There are six elements in Organizational design.

1. Work specialization: Dividing the work activates in to separate work task (division of labor).

2. Departmentalization :basis on which work/jobs are grouped.

3. Chain of Command: Line of authority/responsibility

4. Span of Control: numerous of employees a manager efficiently/effectively can manage. Wider span...