Information System , Organisations, Management, and Strategy

SIO-1101-Z1 Lesson 3, F. Bouslama

Information Systems, Organizations, Management, and Strategy

Objectives: • Identify and describe important features of organizations that managers need to know about in order to build and use information systems successfully • Evaluate the impact of information systems on organizations • Assess how information systems support the activities of managers in organizations • Analyze how information systems support various business strategies for competitive advantage • Assess the challenges posed by strategic information systems and management solutions

The Two-Way Relationship between Organizations and Information Technology

What Is an Organization? • Stable, formal social structure

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SIO-1101-Z1 Lesson 3, F. Bouslama

• Takes resources from the environment and processes them to produce outputs

The Technical Microeconomic Definition of the Organization

Behavioral Definition of Organization: • Collection of rights, privileges, obligations, and responsibilities • Delicately balanced over a period of time through conflict • Conflict resolution

The Behavioral View of Organizations

Common Features of Organizations • All organizations have some similar “structural” features.

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SIO-1101-Z1 Lesson 3, F. Bouslama

Shared Features of all Organizations: • Clear division of labor • Hierarchy • Explicit rules and procedures • Impartial judgments • Technical qualifications for positions • Maximum organizational efficiency

Routines and Business Processes • Routines are patterns of individual behavior. • Business processes are a collection of routines. • Business firms are a collection of business processes. • Business processes enable organizations to cope with all recurring expected situations.

Organizational Politics • Divergent viewpoints lead to political struggle, competition, and conflict. • Hamper organizational change

Organizational Culture • What products the organization should produce • How and...