Lufthasa

Lufthansa: Taking Mobile Computing to the Skies While Keeping the Mobile Workforce Connected

Some of information about case study

* In 200t, Lufthansa launched the "Lufthansa Mobile Initiative "which aimed to provide all pilots with notebook computers.

* Lufthansa knew that the benefits of mobile computers would translate into major gains for the company as a whole.

* Chief among the requirements were:

* The notebooks had to have enough performance capability to run key software applications used by the pilots

* the notebooks had to weigh less than 2 kilograms (about 4.4 pounds), their screens had be at least 12 inches diagonally as well as be bright and easy to read due to lighting conditions in the cockpit, and battery life had to be at least five hours for long airplane trips.

* For the early tests of the project in t 998, Lufthansa decided to purchase mobile systems based on the low-voltage Mobile Intel Pentium III ProcessorM operating at 600MHz, with 128MB of RAM and a 20GB hard drive.

* To phase out the desktop computers that it had previously deployed in airports, thereby streamlining its infrastructure and cutting even more costs.

* Helping Lufthansa even further is the fact that the total cost of ownership for notebooks has decreased significantly

* The airline is testing a new FlyNet project that will give passengers in-flight access to the Internet.

Some of the problems faced by the company

* training used to 'mean preparing training centers, arranging a time when pilots could attend the sessions, and actually getting the pilots to the, training location.

Some of the achievements of the company

* The Lufthansa Mobile Initiative is yielding significant productivity and efficiency improvements, while keeping costs manageable.

* Today, Lufthansa pilots enjoy state-of-the-art notebook pes with several times the power and performance of the early Pentium ill platforms wbile weighing m at...