Joy to the World

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Date Submitted: 10/24/2012 11:39 PM

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Hotel organizational chart

General manager=Plan, coordinate and manage all business operations to achieve corporate goals.

Develop and implement business plan for profitability.

Assist in budget preparation and expense management activities.

Evaluate the effectiveness of marketing program and recommend improvements.

Room division manager=To lead the Rooms Divisions Team in the provision and delivery of personalized Guest Care and Relations in order to enhance the guest experience of the hotel.

ΓΌ Budget preparation - expenditure and revenue in line with Company Instructions

Revenue manager=Get to know about the Roles, Tasks, Duties and Responsibilities of Revenue Manager. Develop and enforce company financial policies and regulations.

Assist in budget preparation and expense control activities.

Analyze financial statements and determine monthly revenues and expenses.

Develop revenue recognition strategies to maximize company revenue.

Front office manager=The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department communications, and staff scheduling. The FOM usually works a regularly scheduled front desk shift and must be available to work any shift as needed. The Front Office Manager should possess strong communication skills and demonstrate leadership abilities.

Night manager=about the Roles, Tasks, Duties and Responsibilities of Night Manager. Supervise lounge and restaurant operations and administer order from client for food and beverage.

Collaborate with associates to implement all service strategies at hotel level for enhanced customer relationship.

Provide assistance to front desk staff during peak hours and assist beverage advertising initiative to enhance business.

Manage and perform all MOD duties as specified by company staff.

Guest relations=The Roles, Tasks, Duties and Responsibilities of Guest Relations Ensure that guest check-in and check-out services...