Managers Workshop

Summary of decisions and results for Buff:

Situation

Buff Spalding seems to have all the personal skills necessary to be successful but is not. Everyone appears to like Buff, and he is quite helpful to his coworkers, but it is not clear how Buff maintains his life style given his low earnings. How would you begin your conversation with Buff?

You decided to

Ask around the company discreetly to find out more about Buff's reputation as a salesman and how he is able to maintain his lifestyle when his earnings are so low.

Results

You asked others about Buff's reputation and his ability to maintain his lifestyle when his earnings are so low. You hear evidence that Buff has been selling real estate to doctors in the area which is a violation of company policy. What would you do next?

You decided to

Ask to accompany Buff on several sales calls, but do not mention the rumor you have heard.

Results

You accompanied Buff on a few sales calls but did not mention the rumors you had heard. Buff demonstrates that he has the skills to perform the job, but you get clear proof that Buff is violating company policy. What would you do next?

You decided to

Consult with your superior about how to handle the situation.

Results

You consulted your boss about how to deal with Buff's low performance and violation of company policy. She informs you that you must correct this situation but without creating more difficulties for the company than necessary. What would you do next?

You decided to

Call Buff in and ask him if the rumors you have heard are true.

Results

You asked Buff if the rumors about his outside deals are true. Because you have clear evidence, he can not deny your charge. You also learn that he does not highly value the income his Omega job provides. How would you deal with the violation of policy?

You decided to

Tell Buff that he has a choice. He can either resign or end his real estate dealings. If he doesn't resign, you expect him to deliver a plan within...