Cango Week 3 & 4 Analysis

3

Dream Maker Consultants

2012

Team Video Analysis Report

Weeks 3 and 4

DeVry University

Video Notes Weeks 3 & 4

Issue #1:

The CanGo Corporation is unstructured and disorganized. The tasks and assignments are not assigned accordingly so that management can be aware of who is doing what and how it should be done. Some members of the staff seem to be confused about the requirements and operations of the online gaming system. The team members are sometimes running around in circles in order to get something accomplished.

Recommendation:

Tasks should be delegated or assigned to team members. This is a clear way of knowing who is suppose to be doing what and when it should be completed. The team members must be more responsible in order to complete this new project in a timely manner and for review.

Issue #2:

Jack has some great ideas that he has presented to his team members in reference to the technology investment. He has a solid plan of what should be done and how it should look. However, as he presents his ideas, his co workers are constantly reminding him of what Liz may or may not like about the ideas he is presenting. Liz also seems to be somewhat selfish and not so open to new ideas because she always has a tendency to say “This is my company.” In my opinion, this is not very professional and doesn’t show good managerial skills (Prentice-Hall, 2011).

Recommendation:

I think that the technology investment should be presented to Liz just as Jack has laid it out. Most of his team members agree with the information that he has shared. I also think that the team should be more committed to working with Jack and suggest any new ideas or plans that may be of value to the investment.

Issue #3:

CanGo’s primary concern from all three videos is the consumer/customer. They need to know what it takes for the customer to “pull the trigger.” Many customers shop and browse the website but what is preventing them from making a purchase? Some think that...