Submitted by: Submitted by maheshgeorge
Views: 288
Words: 16997
Pages: 68
Category: Business and Industry
Date Submitted: 11/07/2012 10:08 PM
Analysis of International Sourcing
Arvind Cheeruka (0910766)
University Canada West
Professor: Mr. Michele Vincenti
MBA 522 & Consulting/Research Project
April 25, 2012.
Title
Analysis of International Sourcing through Organizational Change Management (A case study of Infosys Company)
Table of Contents
Purpose of the study 5
Background 5
Introduction to Infosys Company 7
Problem Definition 8
SWOT Analysis of Infosys 8
Internal Analysis-Strengths 8
Internal Analysis- Weaknesses 8
External Analysis-Opportunities 9
External Analysis- Threats 9
Project Goal and Scope 10
Goal 10
Scope of the Project 10
Deliverables of the project 10
Research Questions 11
Research Approach and Methodology 11
Introduction to methodology 11
Types of Research Methodologies 11
Qualitative (Primary) research method 12
Primary research data 12
Quantitative (Secondary) research method 12
Secondary research Data 12
Literature Review 13
Change Management in Outsourcing 37
Risk Management 46
The identification of risks 47
Risk responsibilities 47
Obstacles and Milestones 48
Outcomes and Benefits 48
Results and Analysis 49
Questionnaire to Infosys Company Management 49
Conclusion and Recommendations 84
Recommendations 84
References 87
Purpose of the study
The main purpose of this study is to identify the importance of global outsourcing in change management process of companies to get competitive advantages. After reviewing different companies change management policies and global outsourcing process over internet, researcher identified that Infosys Company is facing many challenges in managing its global outsourcing process changes successfully. For this particular reason, Infosys Company is taken into consideration in this research process. The main reason for...