Implementation of Iso 9001:2000

ISO 9001:2000

ISO 9001 is the internationally recognised standard for the quality management of businesses. It applies to the processes that create and control the products and services an organisation supplies. It prescribes systematic control of activities to ensure that the needs and expectations of customers are met. It is designed and intended to apply to virtually any product or service, made by any process anywhere in the world.

1. Reasons for ISO Certification

Affirmation of Commitment to Quality: It demonstrates the existence of an effective quality management system that satisfies the rigours of an independent, external audit. An ISO 9001 certificate enhances company image in the eyes of customers, employees and shareholders alike.

Improvement: ISO 9000 is an excellent tool to develop a strong foundation of good processes and systems. Processes and systems are essential for the performance and expansion of any company. Quality improvements come along with this. Remember, ISO 9000 was developed as a real tool to improve companies.

Marketing: ISO 9000 certification can effectively used in marketing as it is a well-recognized standard for quality; it shows your customers that my organization take quality seriously, that you are proactive and that we put your customers’ satisfaction first. It also gives a competitive edge to the organisation's marketing activities.

Customer Requirements: Some customers may require ISO 9000 certified in order to do business with my organization, registration to ISO 9001 by an accredited certification body shows committed to quality, customers, and a willingness to work towards improving efficiency.

2. Problems of Implementation

Completely obsolete - but hidden: Even so many years after the major revision of ISO 9000 in the year 2000, there are still numerous products that are based on the completely obsolete ISO 9000:1994 or that are mainly slightly revised to give the impression of being up-to-date.

Providers of...