Keeping Suzanne Chalmers Case Study Organizational Behavior

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Date Submitted: 11/18/2012 04:48 PM

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Keeping Suzanne Chalmers Case Study Analysis

Organizational Behavior Topics related to Suzanne Chalmers

Organizational behavior is important to a company’s success, as well as the success of the employees. Maslow Needs Hierarchy Theory will be explored with the Suzanne Chalmers case. Suzanne Chalmers shows the need for self- actualization. This concept allows her to explore her self-fulfillment and her true potential to seek her career. The Four Drive Theory of Motivation will also be explored. The drive to defend and the drive to acquire will be closely explored to prove why Suzanne Chalmers made the decision to leave her current place of employment.

Suzanne Chalmers Case Overview

Suzanne Chalmers is employed with Advanced Photonics Inc. (API). This company is a software engineering company. This case describes a meeting with software engineer Suzanne Chalmers and Thomas Chan, the vice-president of software engineering at Advanced Photonics Inc. (API). Suzanne arranged the meeting to let the manager know that she had strong intentions of leaving the company. The manager Thomas Chan tries to keep her by offering better conditions, more money and share options. However, these were merely viewed as bribes by Suzanne.

Chan knows that Chalmers is already a millionaire from her share options and the appreciation of API’s share price. The case highlights the difficulty in motivating people to stay and the relative importance of financial rewards compared to other sources of motivation. Soon after the meeting, Chalmers submits her resignation and, after a few months rest, takes up a position at a start-up company.

Suzanne Chalmers Case Analysis

Money was clearly not a motivator for Suzanne to keep API as her employer. In this particular situation, the needs fulfilled by money (mainly physiological, safety, and social) were not strongest for Suzanne. Instead, it seems that Suzanne required more self-actualization. Self- actualization is at the...