Nonverbal Communication

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Date Submitted: 11/19/2012 06:37 PM

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Nonverbal Communications

University of Phoenix

Nonverbal Communications

Nonverbal communication plays an important role in communicating, whether it is to a group of people or just one other person. Many time we forget that a person’s nonverbal way of speaking such as stance and even appearance can have an affect on the way we perceive the communication. The following will provide three examples of nonverbal communication within the workplace.

I experienced a prominent nonverbal communication with my boss a few months back. It stuck with me since I was actually being reprimanded. First I was told to follow him outside to talk. He was standing stiff, arms folded, with a serious demeanor. I was explained that a couple employees were whining about when I leave for work and what time I come to work. This wouldn’t have been a problem if not for the complaints since I am on salary and I work various hours, working some days 10 hours. After I had explained that, my boss continued nodding his head and was a little more laid back with a more puzzled look on his face. This was probably due to the fact that he understood my situation and that was my job. Things would have gone smoother if communication was made better between employees and owner of what each employee duty was. I also think the owner should have advised me what to do when an employee is watching me like a security dog. I don’t need someone watching my every move, and if that was the case why was I hired for my position where I did not need to be micromanaged.

Second example was our recent team meeting between the owners and managers. It was supposed to be a serious meeting but didn’t unfold that way because the meeting was not very organized followed by the owners down dressing in shirt and shorts. This was our first meeting and there will be much improvement in the upcoming meetings. Having said that, there were many nonverbal cues used such as repeating, complementing, and...