Acetate

Module Two Readings Assignments Form – Due 11/12/2012

NAME: Zachery Landry______________________

Directions:

Please use this form to record your answers to the assigned exercises for the readings on Manufacturing and Service Technologies, Organization Size, Life Cycle and Decline, and Organizational Culture and Ethical Values.

PLEASE DOWNLOAD THIS FORM TO YOUR COMPUTER, FILL IN YOUR ANSWERS, AND THEN SAVE THE FORM WITH YOUR NAME ON IT. PLEASE RETURN IT TO ME THROUGH THE ASSIGNMENT 1 LINK IN MODULE 2.

|Manufacturing and Service Technologies Case for Analysis, p. 288 Acetate |

|Please read the case and answer the questions below: |

| |

|1) Analyze the Acetate Department’s technology, before and after the change, by identifying its task variety and analyzability. The task variety was lower|

|and the conversion process was more analyzable before the change.   Before the change, there were more employees responsible for the actual process of |

|taking the raw materials and creating the product. Employees had specialized tasks and the problems typically occurred less when employees had specialized |

|tasks.   The employees were seldom absent and they all worked as a team (as groups in a big team) before the change.   After the changes, employee teamwork|

|declined because of the job cuts, machines took over the conversion process.   Employees were no longer mixing the batches by hand as a team. After the |

|change, absenteeism increased markedly and several judgmental errors by operators had resulted in substantial losses. |

|...