Ma Research

CHAPTER ONE

INTRODUCTION

1.0 INTRODUCTION

Emotional intelligence is one of important criteria in each organization which will influence psychological wellbeing when perform a job .Moreover, Emotional Intelligence refers to “the ability to perceive emotions, to access and generate emotions so as to assist thoughts, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth” (Mayer & Salovey, 2007). The definition of Emotional Intelligence according to (Van Rooy &Viswesvaran 2004, p. 72) is the set of abilities verbal & non verbal that facilitate a person to generate, recognize, express, understand, and evaluate their own, and others emotions in order to guide thinking and action that success fully cope with environmental demands and pressures. It also found that, individuals who are high in emotional intelligence are possible to experience more success in work-related and non-work aspects of life than low-emotionally intelligent individuals. Consider that working enviroment can pose considerable difficulties and distress on employees, as well as need to create a more occupationally healthy work environment (Probst &Brubaker, 2001). It is important to study the level to which employees will scored higher in emotional intelligence experience better psychological wellbeing . Even though that surge of interest in emotional intelligence , researchers acknowledge that this concept is still in its earliest stage (Mayer et.al,2001) .they have a confirmation that emotional intelligence is associated with important of outcomes such as high quality social relationships (Lopes, Brackett, Nezlek, Schutz, Sellin, & Salovey, 2004; Lopes, Salovey, Cote, & Beers, 2005) and represents different theoretical construct (Brackett & Mayer, 2003).

Recently researchers such as (Law, Song, & Wong, 2004; Van Rooy & Viswesvaran, 2004) suggest that...