Management Information System

1 PNM6053 Management Information Systems

Abstract

The project paper discusses the usability and content usefulness study of e-JPK web ( Jabatan Pembangunan Kemahiran ) formerly known as MLVK ( Majlis Latihan Vokasional Kebangsaan ). e- JPK web established to act as one stop service center for centralize application for the skill training, there also offer latest information of JPK activity. In the paper, the focus is on finding the maturity level of the web design for registration of student via online, user friendly and integration link of e-JPK. Questionnaire method is applied to analyze and identify the problem that cause difficulties facing by user. The result point, the e-JPK have to well informed of their needs.Time and quality are of essence when it come to delivering those services. This paper provides an overview of information systems service and its significance and challenges in attaining users’ expectations and satisfaction.

2 PNM6053 Management Information Systems

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Introduction

Today, information and communication technologies (ICT) is very important in the organization as a centre of information and communication services to all user. ICT is the nerve centre for organizations, where every single transaction or operation is being accomplished using some of Information Systems (IS) concept. IS means is the people and organizations utilizing technology, gather , process , store , use and disseminate information. IS also can defined from utilizing of hardware, software, data , network , procedures and people. IS is an integration of people and system for providing information to support the management and operation in an organization. The Department of Skills Development, formerly known as The National Vocational Training Council , is one of the agencies under the Human Resource Ministry , responsible for the co-ordination and control of skills training as well as career development in skill training, in line with the implementation...