Ntc 360

Telecommunication Systems

Telecommunication systems are a necessity in modern day business. Without any telecommunication system in place businesses would be unsuccessful in the terms of not being able to communicate with customers or vendors. If a business were to have multiple locations it would be necessary to get data between the corporate office and other locations; without a voice or data network a business loses profits due to communications taking too long. In today’s technological society it is imperative to have an efficient communication system implemented. In this article, I will describe the voice and data communication systems I use to perform my job as an independent computer repair specialist.

The Telephone System

My cellular telephone is provided through West Central Wireless which also includes a data package that allows me to access the internet and receive my emails straight to my phone. With a cell phone I am utilizing the cell phone provider’s network and cell towers which generate the signals from their servers to my cell phone. When a customer is inquiring about my services I am able to receive the email instantly to my cellular phone as well as respond to the message without having to wait until I am back at a computer. Using a cell phone for my business also allows me to be away from home and still conduct my business. With my smart phone I am also able to talk on the phone and email at the same time which allows me to utilize many communication methods effectively simultaneously. I would say that my cellular phone is a major necessity for my business since I am always on the go. The only drawback to the cell phone is the other distractions that it can cause with texting from friends and social network notifications. With my cell phone I am able to set appointments using my calendar, setup reminders for those appointments, make notes about what a customer is experiencing when they call and I am away from the “office”, as well as store...