Lesses Plan
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Category: Business and Industry
Date Submitted: 12/11/2012 11:58 AM
LESSON PLAN
|TEACHER Nasim Ali Muhammad |DIVISION |
|COURSE TITLE Customer service |YEAR OF COURSE |
|LESSON TOPIC Resolve the Customer complaints and problem |LENGTH OF SESSION 2 hours |
|DATE/WEEK No. 20/11/2012 |TIME 3.00 - 5.00 |
|PLACE Nextstep Training |No. OF STUDENTS 10 |
|AIMS OF THE LESSON: | |
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|To be able to monitor and solve the customer complaints, problem | |
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