Amtrak

Amtrak

Sharon Betts

Kaplan University

Amtrak stakeholders include owners, managers, employees, customers and their suppliers. The interest of the stakeholders is traveling to and from their destination without any incidents or loss of lives. On that fatal day in September, 1993, the Sunset Limited was traveling at a rate of seventy-two miles per hour and the authorized speed limited was only seventy miles per hour in heavy fog, visibility was only a few yards. Unknown to the passengers and engineer a barge collided with a railroad trestle damaging the train track. The Amtrak train comes along with no warning ahead of time and ends up in the bayou killing forty-seven people.

The legal impact for all the stakeholders were the lawsuits filed by the victims’ families. The owners interest is the legalities of the lawsuit and the cost of repairing the damaged train track and train. The tugboat company should share in the responsibility when it comes to the lawsuits and fixing the train. Amtrak has a legal obligation to show their passengers that every effort is being put forth to provide them with a safe and dependable service. There was a lot of confusion when it came to the 911 calls, there were no coordinated emergency response maps and this led to the confusion of the 911 operator who had a difficult time understanding the location of the wreck. This slowed the response efforts.

Economically Amtrak needs to clear up the disaster. The bayou holds many species of animals. Diesel fuel erupted from ruptured fuel tanks that leaked into the bayou and caught fire. Amtrak and the towboat company should share the responsibility on the clean-up.

Ethically Amtrak needs to improve tracking devices and emergency procedures, even though their employees are supposed to be trained and passengers were told as to where emergency exits were and how to...