Retail Banking

Final Year Project

Need and Scope of Consumer Banking in Pakistan

By: Syed Yasir Hussain

04-0224

Supervised by:

Mr. Jamil Ahmed

Final Year Project on

Need and Scope of Consumer Banking in Pakistan

Prepared by:

Syed Yasir Hussain (04-0224)

Supervised by:

Jamil Ahmed

Submission Date:

May 3, 2008

Department of Management Sciences

Bachelors of Business Administration 2004 - Batch

National University of Computer and Emerging Sciences-FAST

Acknowledgment

Thanks to Allah for providing me the strength, courage, direction and skills to learn, acquire knowledge and the ability to accept and meet challenges.

Secondly I would like to thank all those who have helped in performing this research especially my father Syed Aqil Hussain, who is also Branch Manager at Habib Metropolitan Bank.

I would like to appreciate all those people who give their precious time to conduct interview and to fill questionnaires. I would like to express my sincere gratitude to my Supervisor Mr. Jamil Ahmed and FYP-Coordinator Mr. Zaki Rashidi for their continuous guidance and support throughout the FYP.

I hope this project will be beneficial for the student to come in FAST after us. Once again I would like to thank all those who have been involved directly or indirectly in this project.

Table of Contents

Acknowledgment iv

List of Figures viii

List of Tables ix

List of Keywords x

Executive Summary xi

Section 1 Introduction

1.1 Background 01

1.2 Purpose 01

1.3 Objective 01

1.4 Scope & Limitation 02

1.5 Assumptions 02

1.6 Study Plan 02

Section 2 Industry Overview from Secondary Data

2.1 Banking Industry of Pakistan 04

2.2 State Bank of Pakistan (Central...