Human Resource Management

Identification and Exploration of the Employee Attrition: A Case Analysis at Paradeep Phosphate Limited (PPL)

Subrat Kumar Parida 1

Sarita Nayak 2

ABSTRACT

The last decade saw an upheaval in the growth and development of the Indian economy, which was accompanied by the revolution in the technological front and a radical change in the way businesses were done. This not only created better opportunities for the work force in the job arena but also gave germination to the so called issue of attrition. There are many factors that lead to attrition and much research has taken place time and again. In this study, a comprehensive attempt has been made to explore the dimensions of attrition and in the organization under study. This study is done in two components: First is the identification and exploration of the causal agents of attrition, which involves an exhaustive study of the personal characteristics of the respondents; exploring the factors behind attrition, and then comparing these factors across the various personal characteristics. Second is the identification and exploration of the factors of retention, which involves detecting the factors through exit interview feedback. The importance of the study is to seek recommendations on employees’ willingness to stay and analyse the perceived attitudes of the employees, viz. the level of employee motivation, employee satisfaction, employee involvement, and life interest and work compatibility among the employees before and after the recommendations; and the relationship between the perceived attitudes and employees’ willingness. The study is of enormous significance to practitioners as it provides with guidance related to factors associated with attrition and also gives suggestions on employee retention that can enable them to take robust managerial decisions.

KEYWORDS: Attrition, Identification, Retention, Exploration

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1Associate...