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Date Submitted: 01/19/2013 06:40 AM
CHAPTER TWO: Perception and Communication
CHAPTER OUTLINE
I. Human perception concerns how we make sense of the world and what happens in
it. Perception is an active process of selecting, organizing, and interpreting people,
objects, events, situations, and activities.
A. Selection of stimuli is the first step in perception.
1. Qualities of external phenomenon draw attention. Such qualities include
immediacy, relevance, or intensity.
2. Our perceptions are influenced by acuity of our senses.
3. Change or variation compels attention.
4. We may deliberately influence what we notice (self-indication).
5. We select based on who we are and what is going on inside us.
6. Our expectations influence what we notice (self-fulfilling prophecy).
B. Organization of stimuli helps us to make sense of it. Constructivism is a theory
that says we organize and interpret experience by applying four types of
cognitive structures called schemata.
1. A prototype is a knowledge structure that defines the clearest or most
representative examples of some category.
2. Personal constructs are mental yardsticks or descriptions that allow us to
position people and situations along bipolar dimensions of judgment.
3. Stereotypes are predictive generalizations about people and situations.
Stereotypes may be accurate or inaccurate.
4. Scripts are guides to actions based on what we’ve experienced and
observed.
C. Interpretation is the subjective process of explaining perceptions to assign
meaning to them.
1. Attributions are explanations of why things happen and why people act the
way they do. Attributions have four dimensions.
a. Locus attributes what a person does to either internal factors or
external factors.
b. Stability explains actions as resulting from either stable factors that
won’t change or temporary, unstable factors.
c. Scope defines behavior as part of a global pattern or a specific instance.
d. Responsibility attributes behaviors to factors people can...