Decision Support Systems a Selected Organization's Decision Methods and Herbet Simon's Decision Making Process

TABLE OF CONTENTS

1. DEFINING DECISION SUPPORT SYTEMS........................................................................... 2 2. ABOUT THE ORGANIZATION (THE BANK) ....................................................................... 3 3. TYPES OF DECISION SUPPORT CONTROL ........................................................................ 4 3.1 OPERATIONAL PLANNING AND CONTROL................................................................ 4 3.1.1 Account Operations (Receivable and Payable).............................................................. 4 3.1.2 Inventory Control ........................................................................................................... 4 3.1.3 Customer Service Operations ........................................................................................ 5 3.2 MANAGERIAL CONTROL ................................................................................................ 5 3.2.1 Budget Analysis ............................................................................................................. 5 3.2.2 Project Management ...................................................................................................... 6 3.2.3 Personnel Reports .......................................................................................................... 6 3.3 STRATEGIC PLANNING ................................................................................................... 6 3.3.1 Financial Management ................................................................................................... 6 3.3.2 New Product Planning ................................................................................................... 7 3.3.3 Human Resource Policies .............................................................................................. 7 4. SIMON‟S DECISION MAKING PROCESS ............................................................................. 9 4.1 Solving A Management...