Mgt Questions

Chapter 1—Communicating in Today’s Workplace

DIFFICULTY (DIF) TYPE OTHER CODES

5 = Most difficult Ap: Application question ANS: Answer

3 = Average difficulty Con: Conceptual question REF: Page Reference

1 = Least difficult Def: Definition OBJ: Chapter Objective

NOT: Note (feedback/explanations)

AAC: AACSB Competencies

MULTIPLE CHOICE

1. Writing skills are

a. not as important in the workplace as they once were.

b. a necessity in today’s workplace.

c. required only for high-level positions.

d. not needed in today’s high-tech workplace.

ANS: B DIF: 3 REF: p. 4 OBJ: 1-1 TYPE: Con

TOP: Building Your Career Success With Communication Skills

NOT A-D:

Writing skills are a necessity in today’s workplace because technology enables us to transmit messages more rapidly, more often, and to greater numbers of people than ever before.

AAC: Tier 1—Reflective Thinking; Tier 2—Conclusion

2. Which of the following statements is most accurate?

a. Employers find it easy to find job applicants who write well.

b. You are born with the ability to be a good writer.

c. Having good writing skills can improve your chances for promotion and pay increases on the job.

d. Today’s communication technologies have made writing obsolete.

ANS: C DIF: 3 REF: pp. 3-4 OBJ: 1-1 TYPE: Con

TOP: Building Your Career Success With Communication Skills

NOT:

a. Employers often have difficulty finding applicants who can write well.

b. You are not born with the abilities to read, listen, speak, and write effectively; these skills must be learned.

c. The ability to write well on the job can have a positive impact on promotions and pay raises.

d. Today’s communication technologies have made writing skills even more important.

AAC: Tier 1—Reflective Thinking; Tier 2—Conclusion

3. The key ingredient in the creation of wealth in the U.S. economy is

a. knowledge.

b. physical labor.

c. a...