Managment Functions

In the business world today the fundamental principles of management are crucial to lead the company. FedEx is one of those companies that process working with the four traditional functions of management: planning, organizing, leading, and controlling.

Technology

The major innovation, Internet, has reshaped the shipping services industry. Since 1994 FedEx was the first shipment industry that established tracking applications website where customers worldwide can track the status of orders, shipments, and inventory level with a unique bar code by simply logging into FedEx.com. FedEx that is centered to archive customers’ needs using a flexible IT framework designed to enable ongoing global enhancements. FedEx Critical Inventory Logistics customers can now track their order and shipment status in real time – no matter where it will be delivered or where the order was placed. “Our proven FedEx Critical Inventory Logistics technology has been delivering significant value to customers for the past five years,” said Craig Simon, president and CEO of FedEx SupplyChain. The latest global enhancements provide customers more efficient, simplified control over their inventory. “Technology is constantly evolving, and we must be able to deliver the latest technology that will improve the efficiency of our delivery services” (Mission, Strategy, Value, 2013). Moreover, FedEx’s technology is constantly trying to keep up with the latest technology. They are able to do this by inventing the FedEx Institute of Technology located in the University of Memphis, Tennessee. The institute is responsible for areas of research including Next Generation Transportation and Cyber Security Center. This institute and their engineers work with the managers of FedEx to innovate the best technology possible.

With the use of advanced theology, FedEx’s planning and controlling function had been affected significantly. Advanced technological tools make communication not only for customers and...