Submitted by: Submitted by sitinur
Views: 374
Words: 2409
Pages: 10
Category: English Composition
Date Submitted: 02/17/2013 06:17 AM
Malaysia Airlines as a responsible corporate citizen, diligently
upholds the highest standards in its dealings with all external
and internal stakeholders, namely, its shareholders, business
partners, the community in which it operates, as well as the
Company’s own employees.
Statement of Corporate Social Responsibility 99
The Performance Management System
(PMS) that was fully implemented
in 2009 has shown a degree of
effectiveness as a tool for the employees
to gain a clear understanding of their
jobs and how these tally with the
Company’s key goals. A quantifiable
measure of performance is also part
of the PMS, which enables employees
to obtain job feedback, and forms the
basis for Malaysia Airlines’ equitable
and merit-based reward system.
The Company also maintained its
open and transparent policy by
continuing to hold the annual Town
Hall meeting, quarterly financial staff
briefings and departmental meeting
sessions in the year under review. Inhouse
communication channels such
as the MH Pulse Intranet and U-voice
electronic memo were also retained to
keep employees in the loop on the latest
company news. An aggressive “turun
padang“ culture or ‘‘management by
walking about” is being inculcated
to improve staff and management
interaction and communication.
Safe Work Environment for Safe
Operations
To showcase the organisation’s
seriousness in propagating safety across
the board, the Raise Safety Bar (RSB)
programme, a specific safety initiative
for financial year 2010, was launched
in October 2009 by the Managing
Director. The programme was an
additional deployment of the Safety
Management System (SMS) across the
group. Its implementation enabled
the Company to identify and mitagate
safety risks at key domains and our
subsidiaries in Firefly, MASwings and
MASkargo.
RSB ensured regular safety performance
reviews...