Food Ordering System

Food Ordering System

The basic problem in the food service industry is that restaurants are not realizing efficiencies that would result from better applications of technology in their daily operations. Every fast food has counter where you can place your order and then make the payment. So every fast food needs an employee for taking the order and processing the payment. Labor rates are increasing every now and then and it is difficult to find employees in the middle of the highway, hence to solve this problem we plan to design a "Self Served Fast Food System."

This self-service fast food restaurant will be equipped with a user-friendly touch screen, a credit/debit card reader, and software for completing the process at the backend. For this system there will be a system administrator who will have the rights to enter the menu with their current prevailing prices. He/she can enter anytime in the system by a secured system password to change the menu contents by adding or deleting an item or changing its price.

Now when the customer enters the restaurant, he will place his order with the help of the touch screen using the intuitive graphical user interface, right from the selection of language till the payment confirmation. He will select from the food options according to his choice and the system will display the payment amount he has to make once he has finished with his order. He will have the option of paying the bill by cash, debit card or a credit card. The user will slide his card and the system will check for the validity of the card and the payment will be made. A receipt will be printed containing the order number and the order will be sent in the kitchen for processing.

Anticipated Benefits

1. This will minimize the number of employees at the back of the counter.

2. The system will help to reduce the cost of labor.

3. The system will be less probable to make mistake, since it’s a machine.

4. This will avoid long queues at the...