Document

SOCIO-CULTURAL

* When customers enter they want to feel welcomed and that the staff is friendly.

* Most people behave politely but when you have a group of teenagers they are often very noisy, rude and offensive to other customers as well as the staff.

* A lot of teenagers are generally polite and friendly but some adults are more rude than teenagers.

* Theft is high with cutlery, desert bowls and anything smaller than the dinner plate.

* Children and teenagers are the worst offenders. Adults also have a habit of fingering foods and not consuming it. A bad habit if they haven't washed their hands.

TECHNOLOGY

Point of sale (POS) or checkout

 Is the place where a retail transaction is completed. It is the point at which a customer makes a payment to a merchant in exchange for goods or services.

Credit card readers

These days, restaurants that do not accept all major credit cards are at a serious disadvantage. Be sure your POS system comes equipped with a credit card reader. These readers can also load gift cards with money or read gift card information during transactions.

Biometrics (or biometric authentication)

Refers to the identification of humans by their characteristics or traits. Biometrics is used in computer science as a form of identification and access control.

Kitchen timer

A device that can be set for a number of minutes (usually up to one hour) that sounds an alarm such as a bell or buzzer when the specified amount of time has elapsed; commonly used when cooking or baking.

Webcam-Enabled Monitoring

Pairing advanced algorithms with high-quality cameras, employees in food preparation areas and other workplace settings to detect any noncompliance with health regulations and safety codes.

ECONOMY

1) They provide jobs for both highly trained/skilled employees (chefs), experience-trained (cooks) and untrained (busboys, waiters and dishwashers.

2) They are consistent, predictable and active purchasers of both fresh and...