Joan

Baliuag University

Baliwag, Bulacan

AIRLINE PRACTICUM REPORT

ON

PHILIPPINE AIRLINES

PAL GATE 1-A Andrews Avenue, Nichols, Pasay City

TRAINING PERIOD: December 2012 to February 2013

In Partial Fulfillment of the requirements for the course

TM 114 (AIRLINE PRACTICUM)

For a degree in

Bachelor of Science in Tourism Management

School of Hospitality Management and Tourism

College of Education

Baliuag University

Gil Carlos St. Baliwag, Bulacan

SUBMITTED TO:

Mrs. Alora Erica Salcedo

SUBMITTED BY:

Sarah Jane D.C. Dalusong

Table of Contents

Acknowledgement

CHAPTER I

Introduction

Complete Name

Name of Owner

General Location

Location Map

Establishment Mission and Vision

Organizational Chart

Facilities

CHAPTER II

Discussion of Findings/ Analysis/ Recommendation

A. Organizational Structure

B. Operation System and Procedures

C. Facilities Equipment

D. Manpower scheduling, work method, styles and communication

E. Work Atmosphere, lay out, ventilation, color scheme of office, interpersonal relations

F. Use of material resources

G. Sanitation procedures/practices

CHAPTER III

Conclusions

CHAPTER IV

Bibliography

ACKNOWLEDGEMENT

First and foremost to our Almighty God, for giving me strength every day, for the guidance and good health, for the graces and blessings that help me to perform the task as part of my OJT.

Allow me to thank the people behind the success of my OJT at Philippine Airlines – Ground Equipment and Services Purchasing Division to have my training there; Manager Richard T. Chua, Mrs. Annaliza Chan Chiapoco and to all the staff of the purchasing division for guiding and teaching me everything about the work assignment and also for helping me do the task.

To our professor, Mrs. Alora Erica Salcedo for the patience and guidance that she has given us, for the tips and encouraging words that she has shared us to succeed in the workplace.

To my parents, Enrique R. Dalusong and...