Coaching Best Practice

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A Handbook for Leaders, Coaches,

HR Professionals and Organizations

Carol Wilson

L ondon and Philadelphia


Publisher’s note

Every possible effort has been made to ensure that the information contained in this book

is accurate at the time of going to press, and the publisher and author cannot accept

responsibility for any errors or omissions, however caused. No responsibility for loss or

damage occasioned to any person acting, or refraining from action, as a result of the

material in this publication can be accepted by the publisher or the author.

First published in Great Britain and the United States in 2007 by Kogan Page Limited

Apart from any fair dealing for the purposes of research or private study, or criticism or

review, as permitted under the Copyright, Designs and Patents Act 1988, this publication

may only be reproduced, stored or transmitted, in any form or by any means, with the prior

permission in writing of the publishers, or in the case of reprographic reproduction in accordance with the terms and licences issued by the CLA. Enquiries concerning reproduction

outside these terms should be sent to the publisher at the undermentioned addresses:

120 Pentonville Road

London N1 9JN

United Kingdom

525 South 4th Street, #241

Philadelphia PA 19147


© Carol Wilson, 2007

The right of Carol Wilson to be identified as the author of this work has been asserted by

her in accordance with the Copyright, Designs and Patents Act 1988.


978 0 7494 5082 3

British Library Cataloguing-in-Publication Data

A CIP record for this book is available from the British Library.

Library of Congress Cataloging-in-Publication Data

Wilson, Carol.

Best practice in performance coaching : a handbook for leaders, coaches, HR

professionals, and organizations / Carol Wilson.

p. cm.

Includes index.

ISBN-13: 978-0-7494-5082-3...