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ASSESSMENT OF INFORMATION AND COMMUNICATION TECHNOLOGY ADOPTION ON SUPPLY CHAIN MANAGEMENT IN SELECTED FOOD AND BEVERAGE INDUSTRY IN NIGERIA.

BY

OLADIMEJI AYOWOLE ADEGOKE

TPD11/12/H/1563

TO

AFRICAN INSTITUTE FOR SCIENCE POLICIES AND INNOVATIONS, OBAFEMI AWOLOWO UNIVERSITY, ILE-IFE OSUN STATE

IN PARTIAL FULFILMENT OF THE REQUIREMENT FOR THE AWARD OF MASTER DEGREE IN DEPARTMENT OF TECHNOLOGY MANAGEMENT

JANUARY, 2013

CHAPTER ONE

INTRODUCTION

1.1 Background to the Study

There is a rapid development in the use of information and communications technology (ICT) in supply chain management. ICT is being applied in many organizations in a wide range of operations and sectors. It has provided new ways to store, process, distribute and exchange information both within companies and with customers and suppliers in the supply chain. ICT used to exchange information in the supply chain is often named inter-organizational ICT or inter-organizational information systems (IOIS) (Kollberg and Dreyer 2006).

In supply chain management, ICT has especially been recognized as an enabler for information sharing which companies in the supply chain can use for eliminating the bullwhip-effect (Lee et al., 1997). Information-sharing is also a key component in many of the recent automatic replenishment programs (ARP) (Daugherty et al., 1999). Initiatives such as vendor managed inventory (VMI) and collaborative planning, forecasting and replenishment (CPFR) are based on an increased level of automation in both the flow of physical materials and goods and the flow of information between companies to improve the efficiency in the entire supply chain. In a operations management perspective, companies seek to further improve the efficiency in the supply chain by sharing information related to matching demand and supply such as short- and long-term production planning, demand forecasting and materials and capacity planning. Information that can be relevant to share...