Tanglewood Case 1

Introduction

Tanglewood expresses the importance of maintaining a strong culture for their organization. In order to differentiate Tanglewood from the competition, they will need to ensure that they have the best possible staff. Their staffing focus will need to be on quality and quantity staffing. Tanglewood will need to implement strategies of developing and training internally and staffing their stores with a qualified workforce that is committed to delivering the ultimate customer experience. This will help ensure the company’s philosophy of a strong team oriented culture and family atmosphere continues into the future. A qualified workforce will also give Tanglewood a competitive advantage over the other retailers.

Acquire or Develop Talent

Tanglewood’s operational plan emphasizes employee participation and encourages them to voice their opinions. It would be beneficial to the company to train and develop existing employees to be managers. The company is better suited to teach and train them towards the type of management style that is in line with the company’s vision and objectives. This will prevent resentment among the employees and improve overall performance.

Lag or Lead Talent

With expansion as part of the company’s future, the company’s organization strategy should focus on bringing in qualified individuals and training them to be leaders. Talent acquisition is a major part of the success of a company. Having qualified people in the right place at the right time will prove to be beneficial to the company in the long run.

External or Internal Hiring

Tanglewood should utilize internal employees to fill the upper level management positions. By hiring internally the company sends a message to the employees that performance and loyalty will result in promotions. Internal candidates are already accustomed to the company culture and are less likely to fail due to poor company fit. It will be cost effective for the company to...