Business Teams

|Communication Norm |

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|Use all available communication resources: |

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|For frequent and items requiring instant responses; instant messaging; social media networks and text messages are used. |

|Emails are to inform, distribute documents and for items requiring certain analysis before responses. Typically emails are brief, with links |

|shared for additional information instead of attachments. |

|Emails must be checked everyday and responses are expected before 11.55 pm on the same evening. |

|Messages are sent out to everyone required to participate |

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|Team documents are stored in a shared portal sites e.g. Google drive, Dropbox, etc. that everyone can easily access, annotate, comment on. |

|Meeting schedules rely on shared calendar information. |

|Participation Norm |

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