Hotel Logistic

Welcome Introduction to Hotel Logistics

CILT Oct 16th, 2008

By Lucy Lei Kuehne + Nagel Pte Ltd

Agenda

1. 2. 3. 4. 5. Trend in Luxury Hospitality Industry Unique about Hotel Logistics Hotel Logistics Products Case Study- Global Amenity Distribution Q&A

Trend in Luxury Hospitality Industry

• • • • • • • • Stake holders take control of supply chain Business model for multiple openings Wows to Sun & Sand destinations Mega integrated projects Hotel operators global brand standard Amenity supply move to lean logistics 3PL / 4PL plays more significant role Move towards green logistics

Agenda

1. 2. 3. 4. 5. Trend in Luxury Hospitality Industry Unique about Hotel Logistics Hotel Logistics Products Case Study- Global Amenity Distribution Q&A

Unique Feature of Hotel Logistics

• Logistics & Vertical Industry Logistics • Hotel Logistics

– – – – – – – – Multiple stakeholders Defined Project Period Complexity Solution & consultation Combination of old & new transport mode Service reliability & knowledge Project management Heavy opportunity cost of failure supply chain

Mode of Transportation

Mode of Transportation

Mode of Transportation – the Final Miles

Agenda

1. 2. 3. 4. 5. Trend in Luxury Hospitality Industry Unique about Hotel Logistics Hotel Logistics Products Case Study- Global Amenity Distribution Q&A

Hotel Logistics Products

• • •

Pre-opening Logistics Mock-up room Logistics Post-opening Logistics

Pre-opening logistics

• FF&E (Furniture, Fixture & Equipment) • OS&E (Operating Supply & Equipment) • GS&E (Gaming Supply & equipment)

FF&E and OS&E Logistics

• • • • • • • • • Customs regulations Duties and taxes Hotel site survey VM and POM Freight collection & consolidation Expediting Project warehouse Delivery, installation and recycling Project management

Mock up room logistics

Full coordination of all mock-up room shipments from cargo collection in origin until timely positioning of all items in the show...