Visiting Angels

Blue Team ( Gwendolyn Buchanon, Terry Davis)

BUSI 443

Entrepreneurship

Dr King

Week 4

Case Study 11.2 – Visiting Angels

1. Do you think that Hill’s method of screening potential employees has been a positive effect on her relationship with them?

Yes, I feel that Hill’s method of screening potential employees does have a positive effect on her relationship with them. One of the things she says that she does after screening them is to make sure that the individual has a “heart for serving”. She also stated that she asks herself if she would hire this person to care for her mother. This tells me that she would get along well with her employees and it would definitely have a positive effect on her relationship with them because she hires people that are of like mind and that support her vision.

2. Do you agree with her hiring techniques?

I totally agree with her hiring techniques considering the fact that there are so many incompetent and abusive health care providers. To take the time and ensure that her caregivers are the right fit for the client and that they have the heart for the business along with their credentials should be something every agency in the country is doing, in my opinion.

3. Do you think she should have a different approach hiring potential employees to work with the elderly?

No, as long as she is doing the necessary state mandated screening along with her current aproach.

4. Does Hill’s hands-on approach to her business help to break some of the barriers to effective communication?

Yes. I think her approach does help break some of the barriers to effective communication. I remember when faced with the decision to put my father under this type care, had it not been for Ms Belinda, whose mindset mirrors Hill’s, I would have been very uncomfortable entrusting strangers with him, but she made me feel comfortable to discuss any and everything with her. She made the transition very smooth and she became a part of the family. To this...