Ist 301 Exam 1 Study Guide

IST 301 – Exam 1 Study Guide

Chapter 1 – Foundations and History of Information Systems in Business

Information System (IS) – Any organized combination of people, hardware, software, communications networks, data resources, and policies and procedures that stores, retrieves, transforms, and disseminates information in an organization.

- Information Systems may be computerized or not

- Examples:

- Smoke Signals

- Telegraph

- Card Catalogs in a Library

Major Areas of Information Systems (what makes up IS):

Framework of Major Areas:

- Foundation Concepts

- Information Technologies

- Business Applications

- Development Processes

- Management Challenges

Fundamental Roles of Information Systems in Business

Support of Strategies for Competitive Advantage:

Information Systems allow you to “stay ahead of the game,” to ad technology, customer service, and simplicity to attract more customers.

Support of Business Decision Making:

Information Systems help business professionals make better decision by evaluating products and investments.

Support of Business Processes and Operations:

Computer-based information systems – Record customer purchases, keep track of inventory, pay employees, buy new merchandise, and evaluate sales trends.

Information Systems Trend

Information Systems have expanded over the last 60+ years due to growing need by businesses

e-business applications:

E-business – The use of Internet technologies to work and empower business processes, e-commerce, and enterprise collaboration within a company and with its customers, suppliers, and other business stakeholders.

Intranet – Those inside the internet enterprise.

Extranet – Between an enterprise and its trading partners.

E-Commerce – Buying, selling, marketing, and servicing of products, services, and information over a variety of computer networks.

Types of Information Systems

Operations Support Systems (Support of Business Operations):

Operation...