Astudyonconsumersatisfactioninfordmotors-120628052041-Phpapp02

“A Study On Consumer satisfaction in

ford motors”

PROJECT REPORT

Submitted by

SWARAN SING M B

Register No: 098001655053

in partial fulfillment for the award of the degree

of

MASTER OF BUSINESS ADMINISTRATION

in

HUMAN RESOURCES MANAGEMENT&

MARKETING MANAGEMENT

GNANAMANI INSTITUTE OF MANAGEMENT STUDIES

PACHAL-637 018

JUNE-2011

GNANAMANI INSTITUTE OF MANAGEMENT STUDIES

PACHAL-637 018

Department of Management Studies

PROJECT WORK

JUNE 2011

This is to certify that the project entitled

“A Study On Consumer SATISFACTION in

FORD MOTORS”

is the bonafide record of project work done by

SWARAN SING M B

Register No: 098001655053

of MBA (Human Resources Management& Marketing Management) during the year 2009-2011

. …........................ …...................................

Project Guide Head of the Department

Submitted for the Project-Viva Voice examination held on……………………….

……………………… ....……………………

Internal Examiner External Examiner

DECLARATION

I affirm that the project work titled “A Study on Consumer SATISFACTION in FORD MOTORS” being submitted in partial fulfillment for the award of MBA is the original work carried out by me. It has not formed the part of any other project work submitted for award of any degree or diploma, either in this or any other university.

(Signature of the Candidate)

SWARAN SING M B

Register Number: 098001655053

I certify that the declaration made above by the candidate is true

(Signature of the Guide)

(Mr.V PAUL SUDAHAR)

Lecturer .Dept. of Management Studies

Gnanamani Institute of Management Studies

ACKNOWLEDGEMENT...