Human Resource Management

Training for Excellence at Wegman Food Market

Adrienne Sharpe

HR Management Foundations

Sue Golabek

July 25, 2010

Training for Excellence at Wegman Food Market

1. Discuss how training at Wegmans’ is related to its organizational needs.

The training at Wegmans is very much related to their organizational needs because all the training that Wegman has implemented such as the (LMS) learning management systems has put Wegman’s organization at an advantage over other food store chains. Wegman saw the need to have training that would be effective, and that a effective training program can actually teach what it is designed to teach, and it teaches skills, and behaviors that will help the their organization achieve its goal.

Wegman took a number of steps to train their employees to meet their organizational needs. The training content at Wegman consist of on the job training, and classroom training, product knowledge, food safety, and the way to cook and bake, and superior customer service. With the training that Wegman has put in place has been very beneficial to their organization in relation to training.

Training for Excellence at Wegman Food Market

2. According to the case, how does Wegmans’ measure the success of its training?

Wegmans measure the success of its training based on whether a store’s sales are growing. The sales and profit growth are the primary ways that the company measures the performaces of the company’s director of training and development. In turn this motivates HR leadership to keep training programs focused on business benefits.

Training for Excellence at Wegman Food Market

3. Do you think e-learning might be an appropriate training method at Wegmans? Why or Why not? For what aspect of training might it be most beneficial?

I think that e-learning would be a great benefit at Wegman because e-learning allows employees to learn so much more. The...