Muhammad Furqan

1000 words

1. Introduction 100 words

2. Overview of Tesco 150 words

3. Operations Management at Tesco 550 words

a. Management of Human Resource

b. Management of Supply Chain

c. Management of Distribution

d. Management through Club Card

e. Management of Brands and Markets

f. Management of Partnerships, Mergers and Acquisitions

4. Recommendations 100 words

5. Conclusion 100 words

OPERATIONS MANAGEMENT

1. INTRODUCTION

It is an area of management concerns with overlooking, designing, and controlling the process of production and redesigning business operations in the production of goods or services. It makes sure those business operations are efficient (by using minimum resources needed) and effective in meeting customer requirements. It relates to the process of managing human resources in achieving required results or services. From commercial aspect it can be said that relationship between the senior management and operations management is just like the relationship of senior military officers and junior field officers who carries field operations under the supervision of senior officers.

In the following research we will study operations management system of TESCO a well known multinational company. Tesco now operates 923 stores and employs a total of 240, 000 people all over the world.

2. OPERATIONS MANAGEMENT AT TESCO

In TESCO, Operations management includes the following

a. MANAGEMENT OF HUMAN RESOURCE

Tesco’s HR policies reflect the importance of higher level training to all employees and prove an effect on the bottom line. Training programs are offered at all levels and due to which employees are well committed to the organization and are the part of the overall strategy .Employees have control on their training programs which permits them to choose their career directions. The HR department in Tesco is proactive and is a model of excellence for other organizations. They have...