Tqm in Telenor

Telenor Total Quality Management

Code Of conduct

Telenor Pakistan’s activities should serve to illustrate that business success in demanding markets can be achieved without compromising ethical principles or international norms. Our Codes of Conduct have been adopted by the Telenor Board and are a key management tool for influencing all our activities.

The Codes of Conduct cover areas that are important for ensuring solid business ethics in all aspects of our activities. They contain specific and practical rules, and set the standards for how individual employees should conduct business when faced with competition and demands for meeting business objectives. Failure to comply with the Codes of Conduct results in sanctions suited to fit the nature and extent of unauthorized actions. The Codes of Conduct apply to managers, employees, hired staff and anyone acting on behalf of Telenor Pakistan.

Telenor's Code of Conduct

This is Telenor's global Code of Conduct:

1. GENERAL GUIDELINES

Corporate ethics are about more than avoiding contravention of any law; they are about how we behave towards each other and the outside world. Everybody associated with Telenor is responsible for following the rules and guidelines that build on Telenor's basic values and that form attitudes we can be proud of. At Telenor, we want everyone to be involved in this and help create a sound corporate culture based on satisfaction and security.

Telenor's guidelines for corporate ethics apply to members of the board of directors, managers and other employees of Telenor as well as others acting on behalf of Telenor. It is the line managers' responsibility to make sure everybody is aware of, and complies with, these guidelines. As a Telenor employee, it is your duty to read and follow the guidelines. Those who infringe Telenor's rules and guidelines must be prepared to face the consequences that are in line with the infringement's type and scope.

It is Telenor's policy to comply with...